Policies & Procedures

Safeguarding

You can find the procedures manual for the Leicester, Leicestershire and Rutland Safeguarding Children Partnerships here

Child Protection and Safeguarding Policy

Adults at Risk Safeguarding Policy

Equality, Diversity & Inclusion

Relate is committed to equality, diversity, inclusion and respect for all our staff, clients, customers and volunteers. Our vision is a future where healthy relationships are actively promoted as the heart of a thriving society. As such, we strive to ensure that the values and behaviours of equality, diversity, inclusion and respect are at the heart of everything we do.

We have achieved the Rainbow Flag Award; a national quality assurance framework that focuses on positive LGBTQ+ inclusion and visibility.

Everyone in Relate has an individual responsibility to understand and promote this policy and work towards our vision.

Equity, Diversity & Inclusion Policy

Zero Tolerance Policy

Relate Leicestershire operates a Zero Tolerance Policy.

This means any abusive behaviour (physical or verbal) towards out counsellors, admin staff, or management team will not be tolerated under any circumstances, regardless of whether this behaviour takes place in person, over the phone, or via online platforms such as Zoom or email.

All our staff members are here to help members of the public and deserve to be treated with courtesy and respect.